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Electronic office information

Electronic Office of the Ministry of Science, Innovation and Universities

The Ministry is making the e-office available to members of public so they can link with other department office and suboffices and access their electronic services.

Requisitos Técnicos y Diagnóstico Web

Si usted detecta algún problema técnico durante la utilización de los servicios electrónicos, es posible que la configuración de su equipo informático no cumpla los requisitos técnicos para el uso de algunos de los servicios de esta Sede Electrónica. En ese caso, consulte toda la información necesaria para el diagnóstico de la configuración técnica de su equipo. 

Más información en Configuración de su equipo informático.

Para conocer más sobre las características de los trámites administrativos necesarios para las Ayudas a la I+D+i, o si busca respuesta a alguna cuestión en concreto, puede usted consultar la lista de Preguntas Frecuentes (FAQ) relacionada aquí.

What is the e-office?

The e-office accessible via the website (, is a medium via which users can exercise their right of access to information and the Minitry’s electronic services and procedures.

From this platform you can access the electronic services that the Ministry makes available to you, as well as accessing the department’s other offices and suboffices.

What are the access profiles for e-office services and procedures?

The following access profiles to SEIDI e-office services and procedures that can access the virtual procedures folder can be distinguished:

  • Applicant: This is the person or organisation applying for the grant.
  • Legal Representative: Person or persons authorised by the organisation to validate the applicant’s document submission declaration using an electronic signature. The signing of the declaration document certifies:
    • Authorship of the documents submitted based on the digital signature of the submission declaration document.
    • The authenticity and integrity of each document submitted by the interested party through the digital fingerprint of each document, which are included in the submission declaration.
  • <>Delegate: Person or persons delegated by an organisation to submit and check the documents presented. Under no circumstances will they have access to confirm document submission.
How can I access services and procedures from the e-office?

Access is possible in two ways, using a user name and password or using an electronic certificate. Both require the member of the public to be registered in the Unified Register of Applicants, hereafter URA.

  • Access by electronic record: The system will be accessed using a valid electronic certificate or electronic identity card.
  • Access using user name and password: Access will be gained using the user name and password generated in the URA.
How can I register with the Unified Register of Applicants (URA)?

Having a user registered with the Unified Register of Applicants (URA) is a compulsory requirement for carrying out certain procedures or proceedings, specifically for the procedures or proceedings associated with grants made by SEIDI.

To register a user with the URA, you need to go into the registration page and provide the information required by URA.

Register as an applicant (URA)

What is electronic processing?

The Electronic Access to Public Services Act recognises the right of members of the public to electronic relations with public administrations, as well as the latter’s obligation to guarantee this right. Because of this, as well as allowing procedures to be carried out in person, the different public bodies must ensure that processes can be carried out electronically, with the same guarantees and services.

But, what is electronic processing?

Electronic processing using new technologies is a way of bringing the administration closer to the public while streamlining the bureaucratic process inherent in any procedure. Specifically, it consists of publishing on very common media close to the public – largely on the Internet – the mechanisms making it possible to carry out all the processes in a procedure (start, attaching documents, checking the decision, etc.) without the need to physically go to the administration’s offices.

How can I begin a process?

If you already have a certificate and are registered with the Unified Register of Applicants (URA), and depending on the application process, you can find the list of of the Ministry of I + D + i processes in this e-office, accessing the Electronic procedures and services information. 

If you want to locate SEIDI e-office processes, you must go into E-Offices.

If you want to find a suboffice service, you need to go into E-Suboffices.

You can find more information about URA at this office.

If you are not yet a registered user, we offer you the Unified Register of Applicants Guide, in which we provide you with information about how to access the URA platform.

How can I check the status of my processes?

You can check on your processes from the access Monitoring and notifications.

What is a Communication?

A communication refers to the administration sending documents with information which could be complementary to a notification given, either via the office or via an electronic appearance in the E-Office.

What is a Notification?

A notification refers to the administration sending documents so the applicant or organisation’s legal representative can carry out actions in the time and form specified for the application procedure.

What is notification by electronic appearance?

It indicates that effective notification is being sent to the virtual VP folder Facilit@. The deadline for action which can be activated by this kind of notification (e.g. correction) is determined by the reading/opening of the notification in the e-office. It must be stressed that the period for opening the notification is 10 natural days, as established by the Administrative Proceedings Act.

Access to the Virtual Procedures Folder - Facilit@ 

What is notification by publication in the e-office?

It indicates that effective notification is being made by publishing the content of the notification in SEIDI’s e-office (beginning the day after notification). This is regardless of when the additional communication also sent to this e-office (PDF sent as help for carrying out the corresponding procedure in the e-office) is read.

What is a procedure/reference?

Administrative code grouping all the information for a grant application.

What is Public Status?

The Virtual Procedures Folder - Facilit@ shows different public statuses depending on the phase of the grant or subsidy procedure (Presentation, Correction, Provisional Decision, etc.). The sub-status and result will also be shown, depending on the public status:

  • Sub-status: Sub-phase of a status.
  • Result: The “proposed decision” public status may be associated with the result of concessions. The possible results are: Granted, Eligible, Refused and Reserved.
What is document submission?

It is the action with which the applicant or legal representative submits the information requested by the ministry.

How can I get a digital certificate?

Each type of certificate is obtained according to the particular indications of the issuing body.

The most common certificates are the electronic identity card and the one issued by the FNMT:

  • To obtain the electronic identity card you need to go to any office issuing the national identity card.
  • The certificate issued by the FNMT can be obtained from the following address:


Which certificates are valid for the SEIDI?

The Ministry of I + D + i’s e-office accepts digital certificates recognised as meeting the ITU-T X.509 v3 standard, issued by many certification service providers.

All these providers are entered in the register of the Secretary of State for Telecommunications and for the Ministry of Industry, Tourism and Trade’s Information Society by authorities, in accordance with the provisions of article 30 of the Electronic Signature Act 59/2003, dated 19 December,

Considerable information about the list of certification authorities can be found in the document Declaration of Certification Practices attached to the platform:

Electronic identity card 

What is the Electronic Signature?

This is the means provided by the e-office so that the legal representative or applicant can authenticate the documents submitted and ensure that they are sent to the SEIDI electronic register.

  • Organisations are obliged to present applications, documents and communications relating to procedures (...) using the Electronic Register. This means that an advanced electronic signature must be used.
  • For individuals, the presentation of applications, documents and communications using the Electronic Register is preferred but it is voluntary. The alternative is presentation at the places established in the Legal System covering Public Administrations and the Common Administrative Procedure.

A single submission of documents via the Electronic Office can ensure that several documents are sent in a single step, making the procedure more efficient. The documents submitted are not, therefore, as a general rule, signed individually. The legal validity of the submission of several documents at a time is guaranteed in all cases.

What is the Receipt?

This is the means provided by the e-office for document submission, including cases when several documents are submitted at the same time.

When can I present documents?

The Electronic Register will allow the presentation of applications, written documents and communications twenty-four hours a day, every day of the year, although there may be interruptions as established in article 30.2 of Royal Decree 1671/2009, dated 6 November, when there are justified reasons involving technical or operational maintenance. Information about this will be given in the registry and in the electronic office.

For the appropriate purposes, the e-office will show the following, in an equally visible place:

  • The calendar of non-working days concerning its procedures and processes. This will be determined by the annual decision published by the Prime Minister’s Office in the official government newspaper for the whole country.
  • The official date and time, which will be the one appearing as the date and time of the transaction in the Electronic Register and which will be synchronised according to the provisions of article 15 of Royal Decree 4/2010, dated 8 January, approving the National Interoperability Plan in the area of e-Administration.
How do the Complaints and Suggestions forms work?

The purpose of the complaints and suggestions forms is to include manifestations of public dissatisfaction with the services provided and also the quality improvement initiatives presented.

More information at Complaints and Suggestion Box


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Subdirección General de Tecnologías de la Información y las Comunicaciones